| 20 Jul 2013 | Boxes being crashed/rebooted by Sky! |
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If you're reading this, you may have been experiencing strange problems with your recorder since yesterday. Things like the box rebooting unexpectedly whilst in use or failed recordings. After a number of posts cropped up today on various forums, my preliminary investigations are showing that the EIT/EPG data is corrupt for all Sky channels, including Pick TV and Challenge. Specifically, the programme CRID is malformed (missing an all important '/' character which separates the authority and data portions of the CRID) for every programme on these channels. This is causing the software to crash and triggering a reboot. T825, T835, T836 and T845R models will crash when they update timers in the background if you have series timers set on Sky channels. T7300, T7650 and T7655 models do not crash, fortunately, but they will not be able to schedule a series timer on any Sky channels. T810 and T816 models are unaffected. Vestel boxes are not the only ones to be affected - Sony DVD/HDD recorders have been hit by the fault too. The solution for now is to delete all timers that you have set on Pick TV and Challenge, until Sky fix things. [Update 14:00, 21 Jul 2013]
It appears that the corrupt EIT data on Sky channels has now been fixed, and normal service has been resumed. It is now safe to set up your series timers on Sky channels again. |
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